Rotita Reviews

3.5

/5.0

45 customer reviews

5

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26

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14

60 %

reviewers recommend

Rotita

Rotita, known for its women's clothing and swimwear, is rated 3.5 out of 5. The rating reflects how fashion-forward women and teens view their experience with Rotita. Reviews of Rotita are verified before publication.

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45 Reviews on Rotita

by Aiden728

Sep 18, 2022

Expensive returns

Items arrive in good time and a good price, however if you live in the UK and need to return it is very expensive, also some items can not be return so watch out for the small print, I was caught out with 2 of my items that didn't fit and was unable to return due to being in the sale. Will not be ordering again as too expensive to return if don't fit.

by Brandie G.

Sep 17, 2022

Disgusting company scammers don’t buy, will get shut down

Disgusting company. Returns is a joke. I had to contact them to make a return as unable to do so on account for some reason. Took days and days for a reply. Gave me an address to return to. Cost me £23 to return this. Had another order which again couldn’t even make a return so sent them back with first order, sizes completely wrong. It takes them so long to reply and no once ounce of help either. Also they Have a uk address on parcel if it’s not delivered, but expect you to pay the £23 return fees to America which you won’t get back. Now trying to tell me that they won’t except returns after a date, even though they took weeks to reply to my email unable to request an return from account, which they clearly do to everyone!! Have reported the company and also other names they go by, also reported to trading standards. Two holiday outfits has cost me a fortune that a single mum like myself now is unable to get money back!!

by Bennett928

Sep 16, 2022

Purchased item it was to small so…

Purchased item it was to small so contacted Renee asking if l could please exchange. Renee has been very helpful and kept me updated

by Darren J.

Sep 15, 2022

Nothing like the pictures would not use…

Nothing like the pictures would not use again. Absolutely rubbish

by Wright623

Sep 15, 2022

Great customer service

The person helping me was named Sowshi, I was super impressed with how good the customer service was, I wish all companies were as easy to deal with and had good customer service! Thank you again Sowshi for the help. I needed to cancel an order that was late and I also realized the size was wrong, the order had not shipped out yet so they cancelled it refunded my money. Because of this I am placing another order with the correct size, thank you agin!

by Loretta404

Sep 13, 2022

ABSOLUTELY DISAPPOINTED

ABSOLUTELY DISAPPOINTED
Took my money from my bank account without sending an order number had a hell of a job trying to get one top arrived finally bad quality material too small but I ordered a larger size DON’T USE THIS COMPANY would not give any stars

by Alex L.

Sep 13, 2022

Sara was cool. Not so sure about other reps

Sara did more to resolve my issue this morning than any other rep that i have had contact with. Im waiting for my order but will update with review on quality of the clothing once received.

Previous rep Sowshi messed up my original order and then told me he couldnt fix it.

Please understand my 5 stars is only for the service provided by Sara.

by Courtney Phillips

Sep 09, 2022

SCAM SITE

SCAM SITE, EVERYONE SAYS THE SAME.
THEY ARE ALL THE SAME SCAMMERS, 4 DIFFERENT SITES,
FLYCURVY, CURVEDREAM, ROTITA HAS 2 DIFFERENT NAMES.
THEY WILL NEVER GIVE YOUR MONEY BACK WHEN YOUR CLOTHES DON'T COME, OR ARE DEFORMED. THEY HAVE MONKEYS SEWING THESE CLOTHES...ONLY WAY TO EXPLAIN IT.
SAVE YOUR MONEY AND TIME, DON'T BUY!!!!
They want to fix it but I tell you that is a whole lot of crap they don’t give back a dime and it’s crap merchandise.

by Melvin

Sep 08, 2022

Sizing is all wrong

Sizing is all wrong, ordered 2 different items in the same size, I even ordered them 2 sizes bigger as wasn't sure how they would size up. 1 item just about fitted, the other (a 2 piece swim suit) couldn't even get it over my head! Total waste of money now I have to waste more money to send it back to the USA.

by Robinson

Sep 08, 2022

No Refund

Ordered 2 bikinis, both poor quality they wouldn’t accept one back as it was in the sale so gave me a small discount and had to keep it. Sent the other bikini back and couldn’t put return information on the website so sent confirmation on the chat function was promised a refund and that was over 3 weeks ago and they still haven’t refunded.
Don’t waste your money

Rotita Q&A

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Q:

Does the dashiki dress off eBay looks how it does on the pictures?

A:

This site "claims" all the negative reviews are from competitors trying to sabatash their business. This is Bull#$%^. This company sells crap clothing. From the material to the stitching, to the refund policy this company is a scam. They try to manufacture beautiful clothing shown on other sites but in actuality, they produce horrible reproductions, most of which look nothing like what you will receive with little or no hope of getting your money back should you decide to return your purchase. If you do not believe any other review, please pay close attention to this post Save your money and stay away from this site.

by Georgia386 - June 08, 2019

A:

I think it far more likely that the POSITIVE reviews are fakes, written by the company to suck you in! DON'T DO IT!

by Rodriquez - April 24, 2018

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Ebay has always been legit. Im sure that whatever you purchase from them it's going to bw just that.

by Tracy Castro - May 26, 2016

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Q:

There are several "negative" reviews on shipping and that the company is a scam... what is the response? I would like to order but a little concerned.

A:

Do NOT purchase from this site or any other related to it. The products are clearly from a factory in China and EXTREMELY poorly made. Spent the money to return the items after being instructed to do so. ZERO response from these folks now, and they have my money. I will dispute the charges. AVOID THIS RETAILER LIKE THE PLAGUE!

by Rogers132 - July 17, 2019

A:

These Chinese companies are all a scam.  When I made the mistake of ordering from them. As previously stated, trying to get a refund is like taking flight to Mars.  The contact person in customer care, after many negotiating contacts, finally told me that the people there in China need my money to feed and take care of their families.  Like we don't need our money to take care of our families here in the USA.  No one would mind supporting their business if it was legitimate, instead of supplying customers with quality merchandise.  I threatened them that they had 2-days to refund my money b4 I contact the BBB and take to social media to warns others NOT to take the plunge with false advertisement.  Folks, customer reviews REALLY ARE affective. In numbers, if we continue to inform of scam tactics these companies implement, hopefully the appropriate parties can close these website down for GOOD!  Numbers makes the difference!

by Tomothy470 - December 26, 2018

A:

Be more than a little concerned! Kiss your money goodbye if you order from Rotita! Each negative review you read is REAL! We have all experienced the terrible results from ordering from this company, if you can call it that! They take your money and either ship you trash or ship you nothing at all!

by Jacqueline F. - November 16, 2018

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Q:

Do the sizes come up smaller like with 'wish' site?

A:

I suppose you are not catering to western women in terms of, your sizes? The bad reviews are not allowing me to place on order as well.

by Lily R. - August 20, 2017

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Yes they do! I usually would get a medium but would definitely need a large and the material is nothing like it looks in the pics.

by Erin Hanson - May 03, 2016

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Please don't buy ANYTHING from this company... just read the reviews! I couldn't get a refund even though the dress was torn, had a black mark (on a white dress) and was VERY VERY small (when I ordered a large just to be safe)... COMPLETE RIP OFF!

by Leta299 - April 04, 2016

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Q:

I knew it was too good to be true! The pictures of their clothing are so pretty and unlike anything in stores so when I saw prices I should've acted on my intuition which told me I may as well take what money I'm trying to spend with them and set it on fire... sure as Rotita is Ro-ratchet, I ordered a really pretty black lace sincher on February 18 and paid extra for fast delivery but ain't seen nothing. It's March 4th! That's just not acceptable and they don't know me cuz I'll sue for my hard earned money they're playing with from China to California to Timbuktu, anywhere but to me where my purchase should've been at least a week ago! I'm so pissed and after seeing so so so many reviews, which were ALL as in 100% of them bad, I wanted to kick myself! Does anybody have a phone number to contact these thieves? I have a feeling if I were to get in touch with someone I wouldn't be able to understand them plus I would end up saying things that my church family would have to hold me accountable for on Sunday!

A:

I'm all for a class action suit! Thieves!

by Tyler Weaver - March 08, 2016

A:

Ugh I thought the same thing. I couldn't afford a beautiful gown for my daughter and she seen this on on the site beautiful teal lacey with a train and it was not even sufficient enough to wear as a night gown. It was horrible color was ugly light mint green. I was told wish rose Rotita and a few others are all the same.

by Pauline G. - March 08, 2016

A:

I ordered from them in November. I didn't receive my items til January & let me tell u the stuff was much cheaper versions of what I ordered. When I got pay pal involved is when they suddenly got in contact with me. I would never order another item from rotita. To top it off the only good reviews are from them. They get on this site & pretend 2 be customers who are so happy with them lol..

by Clifton Brown - March 06, 2016

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Q:

Does it send the right thing you order?

A:

Well I wish I could answer this question because it now has been 7 months and i still have not received my package. The tracking number they gave me says it is being processed in Chicago, but it has said that since June! When I call the postal service they tell me that tracking number is not recognized by them and that it can not be tracked! I have tried and tried to get a hold of them with no luck! They also go by Lilygal too! And I am sure there is a few more names they go by! Do not buy from them! If you are lucky you will get something that looks nothing like the cute item on line!

by Willie Perry - February 11, 2019

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Crap pure crap... I bought a bathing suit size 1x. I wear American xl. It was a American small. So I thought OK I'll buy bigger cause its so cheap and cheaply made but why not to see what happens is so so cheap right... wrong. I ordered a 3 x and a 5 x just to see I just had to see. Nope the 5 x fit lIke a large. So only skinny people can order from this site fat people beware do not order it will not fit you understand this country has skinny people they have no food like we do in America. Order if you wear size American small or medium and order 1x if you want it to fit you. I know they look nice but NO NO NO DO NOT BITE THE BAIT it's a trap back away slowly do not blink... run Forrest run

by Doris Clark - July 16, 2017

A:

Yes, but pretty much knockoffs.

by Wesley859 - March 02, 2016

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